Trust & Safety
Your safety comes first. Here's how we protect customers and providers on HomeZerviz.
Verified providers
Providers complete verification before they can receive bookings, so you know who you're working with.
Community reviews
Real ratings and reviews from other customers help you choose with confidence.
Your data is protected
Personal information is encrypted and handled with strict privacy controls.
In-app communication
Chat and coordinate through the app — no need to share personal contact details up front.
Clear policies
Transparent terms and service standards keep the marketplace fair for everyone.
Report concerns
Flag an issue or a provider any time and our team will review it promptly.